Returns and Exchanges

We offer free returns and exchanges for any Retail Item (non-custom product) you purchase on within 30 days of purchase .Any item that is listed as FINAL SALE will have that verbiage in the cart as well as your order slip. Free returns and exchanges are for Domestic shipments ONLY.  International orders are FINAL SALE.  We accept returns, but not exchanges, on Limited Edition product. Returns are only accepted if the product is in its original condition (not worn, altered or washed and has the original tags attached). Boathouse reserves the right to refuse the return or exchange of any merchandise if we determine the item(s) have been used or worn in any way.
Please note:
  • The Original Shipping Charges Incurred at the Time of Purchase Are Non-Refundable
  • Gift Certificates Are Non-Refundable
  • Clearance Items Are Non-Returnable and Non-Refundable
  • Ivy League Jackets Are Non-Returnable and Non-Refundable
  • Custom Items Are Non-Returnable and Non-Refundable
  • PPE Medical Equipment Items Are Non-Returnable and Non-Refundable
  • Limited Edition Products Cannot Be Exchanged
  • International Orders Are Final Sale
Return Process:
To return your package for free via UPS, please enter your Order ID and email address on our RETURNS PAGE and we will process the return in 3-4 days.
Include a copy of your order confirmation in the package.
Please retain the tracking number for your records.
Ship on Your Own
You can also send the item back to us at the address below using any other trackable method, at your expense. Please include a copy of your order confirmation with your return shipment.