We ship all our products via DHL, FedEx, USPS, or UPS. We choose the courier based on the fastest shipping route.
Once we ship the order, we send a shipment confirmation email to our customers with a tracking code for them to track it. We do require that the customer should provide us with the correct shipping address and their contact information.
If you give the wrong address or any other incorrect information when ordering, please contact our Customer Support within 24 hours. Reach out to us quickly to ensure we process your order correctly. Our Customer Support team is available to help you with any issues regarding your order. Don't hesitate to get in touch if you realize there is a mistake in your order details.
Shipping Rates and Delivery Times
We have multiple different shipping methods available in each zone. Remember that the days mentioned in the table below are shipment days and do not include handling. The average handling time for each order is 3-5 working days.
If you order more than two items, the company will cover the additional shipping costs. The costs are 20% for Express orders, 30% for Standard orders, and 50% for Economy orders.
Damages
If shipping damages your product, contact Customer Support to start the exchange process